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Subrogation and Arbitration
"As a result of good investigations and documentation by our Claim Representatives plus the presentation of our contentions by the folks at VCS, we won or settled 74% of the claims VCS filed for us."

David Lang, Manager
Shelter Insurance Company

The subrogation professionals at Verbatim Claim Services, Inc. (VCS) specialize in providing state-of-the-art software tools that enhance win ratios. We are qualified to handle all types of recovery needs for our clients. Our Subrogation Professionals are licensed Claim Adjusters, ready to take on all of a client's subrogation claims or help with overload situations of an office.

For subrogation outsourcing, VCS can handle a client’s entire recovery operation with dedicated claim professionals or we can handle the outstanding backlog of a single adjuster. We are properly insured for your protection and we are dedicated to helping you, our customer, recognize maximum profit from recovered claim dollars.

We participate with Arbitration Forums, Inc. in their Claim Administration Partnership Program (CAPPs). Through it, we offer our services as a Management Tool for the AFI Member Company to use as needed.

The Claim Management Team at VCS is comprised of former senior managers from major insurance carriers. Each is a licensed claim professional with knowledge of applicable regulations and laws. Each member specializes in arbitration and can perform as Applicant and/or Respondent. VCS offers a full range of claim services to satisfy the outsourcing needs of our customers.
Benefits:
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It has been shown in various studies that subrogation specialists have a higher recovery rate with larger awards - this directly impacts your bottom line
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Experienced recovery specialists provide superior performance, higher recovery and exceptional service
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Affiliation with the AFI Claim Administration Partnership Program speeds up the process for participating parties
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Capacity to handle nationwide recovery referrals; saves time and management of multiple offices
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Reasonable cost with billing based on either a contingency fee from the recovery or on a per unit basis
 
 

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